Claims
To lodge a travel insurance claim
Visit the nib claims page for information on how to claim.
Over the phone
Alternatively, you can call nib Travel Services directly on 1300 353 176 (within Australia) or +61 2 7202 0508 (from overseas) and a friendly consultant will take you through the claims process.
To lodge a home insurance claim
Online, any time
A convenient way to lodge a home insurance claim is via the online claim form . You can commence submitting your home insurance claim notification 24 hours a day, 7 days a week.
All you need to do is complete the online claim form. Once it is lodged, a friendly claims consultant will contact you as soon as possible.
- Secure form
- No phone queues
- Immediate confirmation number for your reference
Over the phone – 24 hours a day, 7 days a week claims service
You can call the claims hotline on 1300 651 777 and a consultant will help you commence the claims process.
To lodge a car insurance claim
Online, any time
A convenient way to lodge a car insurance claim is via the online claim form. You can commence submitting your car insurance claim notification 24 hours a day, 7 days a week.
All you need to do is complete the online claim form. Once it is lodged, a friendly claims consultant will contact you as soon as possible.
- Secure form
- No phone queues
- Immediate confirmation number for your reference
Over the phone – 24 hours a day, 7 days a week claims service
You can call the claims hotline on 1300 651 777 and a consultant will help you commence the claims process.
To lodge a caravan or trailer insurance claim
Online, any time
A convenient way to lodge a caravan or trailer insurance claim is via the online claim form. You can commence submitting your caravan or trailer insurance claim notification 24 hours a day, 7 days a week.
All you need to do is complete the online claim form. Once it is lodged, a friendly claims consultant will contact you as soon as possible.
- Secure form
- No phone queues
- Immediate confirmation number for your reference
Over the phone – 24 hours a day, 7 days a week claims service
You can call the claims hotline on 1300 651 777 and a consultant will help you commence the claims process.
To lodge a landlord insurance claim
Online, any time
A convenient way to lodge a landlord insurance claim is via the online claim form. You can commence submitting your landlord insurance claim notification 24 hours a day, 7 days a week.
All you need to do is complete the online claim form. Once it is lodged, a friendly claims consultant will contact you as soon as possible.
- Secure form
- No phone queues
- Immediate confirmation number for your reference
Over the phone – 24 hours a day, 7 days a week claims service
You can call the claims hotline on 1300 651 777 and a consultant will help you commence the claims process
To Lodge a boat insurance claim
Online, any time in less than 10 minutes
The fastest, easiest way is via Club Marine’s online claim form, also available via the Club Marine App. You can submit your boat insurance claim 24 hours a day, 7 days a week, whenever it suits you.
It takes less than 10 minutes to complete the online claim form, and once received an emailed confirmation of receipt will be forwarded to you within one business day, and one of Club Marine’s friendly claims consultants will contact you within 2 business days of receiving your claim application.
- Secure form
- No phone queues
- Immediate confirmation number for your reference
- You can submit your boat insurance claim form 24 hours a day, 7 days a week
Submit your claim to Club Marine via the online claim form or the Club Marine App.
Before you submit a claim
- You’ll find that completing your online claim form is quicker if you have these details at hand before you start.
- Your policy information.
- Information about the incident, such as the date, where the damage occurred etc.
- Details about the loss or damage you are claiming for.
- Information about any other people, boats, vehicles or property involved.
- Quotations for repairs, photographs of the damage, and any other documents that may be relevant.
Over the phone
Alternatively, you can call Club Marine on 1300 00 CLUB (2582), and select option 2 for claims, and one of Club Marine’s friendly consultants will take you through the claims process.
Click here to submit your claim online in less than 10 minutes